We want every order from Pet to Pets to feel clear and easy from checkout to delivery.
Order processing
Orders are prepared as quickly as possible after payment is confirmed. Processing time can vary depending on the item, supplier availability, and destination.
Delivery times
Estimated delivery times are shown at checkout when available. Some pet products may ship separately if they come from different fulfillment locations.
Tracking
When tracking is available, you will receive tracking information using the email address entered at checkout.
Need help?
If you have a question about your order, contact us through the Contact page and include your order number so we can help faster.