Shipping policy

United States Shipping Policy

Shipping destination

We currently ship to valid addresses within the United States. Orders placed for unsupported destinations may be cancelled and refunded.

Processing time

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Processing may take longer during high-volume periods.

Shipping cost and estimated delivery

Free Standard Shipping is available for United States orders.

Estimated delivery is 7–12 business days after processing. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address problems, and other events outside our control may affect delivery.

Tracking

When tracking is available, it will be sent to the email address used at checkout. Tracking information may take several days to update after fulfillment.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact sheigfred.bello@gmail.com immediately if a correction is needed. We cannot guarantee address changes after fulfillment begins. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Delayed, lost, or marked-delivered packages

If your order has not arrived by the end of the estimated delivery period, contact us so we can investigate with the carrier or fulfillment partner.

For packages marked as delivered but not received, first check the delivery area, household members, neighbors, and the carrier. Report unresolved delivery problems to us promptly.

Multiple packages

Items from the same order may be shipped separately and arrive in different packages. You will not be charged extra solely because an order is split into multiple shipments.

Questions

For shipping questions, contact sheigfred.bello@gmail.com.